A combined cycle power plant located in the northern part of Mexico has a capacity of 1,008 MW, powering a great part of Nuevo León thanks to the gas turbines, generator and steam turbines located onsite.
It’s no secret that Combined Cycle installations are challenging, and our customer has always been very strict regarding safety, quality, and on-time delivery. For almost five years we have been executing major and minor inspections on this site and for a long time the feedback was a mix of negative and positive.
Late last year, during the GT24 and Steam turbine Inspection, we obtained an overall satisfaction score of Extremely Satisfied from our customer, for our team’s exceptional performance. This is the result of years of teamwork not only among us but with the customer as well, learning from past mistakes and the expertise of the teams involved.
This was the result of many functions coming together for a single purpose – World Class Execution. From the tooling team providing the proper tools to logistics providing all the necessary documentation to get everyone mobilized on time despite COVID-19 restrictions and other challenges. The truth is their commitment to deliver with focus and to our customer’s needs is what made this result possible.
“It’s been a long journey of mutual understanding, lessons learned and continuous improvement that has paved way for outstanding results. I am so proud of the team. Their hard work has made this result possible.” Luis Castellano, Service Manager – LATAM, FieldCore.